Shipping & Returns questions


Albuquerque, New Mexico, USA

Where are you located?


How are items shipped?

Everything is shipped via USPS. Orders placed in the USA ship free!


Do you ship internationally?

Yep!


How long does shipping take?

Orders placed within the USA typically take 3-5 days, though may take up to 10 during the holiday season. It all depends on how the post office is handling things. Orders placed outside the USA can take 2-5 weeks to arrive. There’s no guessing how long getting through customs will take, so just bear with it, and sign up for text alerts with your tracking number on USPS.com.


When will you ship my item?

I will ship your item 2-4 weeks OR 6-8 weeks after your order is placed, depending on the item. It varies by how many orders I have to complete before yours.


I offer priority shipping for USA customers, but I don’t take rush orders. Please order 4 weeks in advance (if you’re in the USA) to be sure you’ll receive your item on time. For international orders, it’s impossible to predict when your item will arrive, so unfortunately I can’t offer you any kind of guarantees.

Can you rush my order for X day?


Because each item is handmade to order just for you, no returns are accepted.

Are returns accepted?


Ugh, that’s the worst. If the tracking number says it was delivered, there’s nothing I can do. However, if it gets totally lost and you’ve called the post office and they can’t find it, I would love to replace it for you. Fill out the form on the contact page and I’ll get back to you ASAP.

My package was lost in the mail!


Sure! Before you place an order, please fill out the form on the contact page and wait for me to get back to you.

I live in Albuquerque, can I do local pick up?